Privacy Policy

1. Your Consent & Agreement

You are entering a binding contract with Spenward Development Group LLC and its affiliates (the "Company," "us," "we," and "our"). By using this website, www.kellerwilliamssa.com, and submitting your information, you agree that you are giving your express written consent to all the terms below, as well as our Terms of Use. You agree that your doing so constitutes your electronic signature, and is equivalent to a written signature.

By accessing this website, you are consenting to the information collection and use practices described in this Privacy Policy. This Privacy Policy applies to any web page, mobile application, email list, and information collected and/or owned by us, regardless of the method of collection.

2. Communications & TCPA Consent (United States Residents)

Express Written Consent

By submitting your contact information on www.kellerwilliamssa.com, you are providing your express written consent to receive communications from us at the email address and telephone numbers you entered into our contact form, or that you later provide to us.

Types of Communications

These communications may include telemarketing messages through the use of email, landline phone, cellular phone, and text messages (including SMS and MMS). We may use an automatic telephone dialing system, which may employ an artificial or pre-recorded voice. Your carrier's standard rates and charges may apply.

No Purchase Necessary. Agreeing to receive communications is not a condition of purchasing any property, goods, or services from us.

Revoking Consent & Opting Out

You may revoke consent to receive text communications at any time by replying "STOP" to any of our texts. You may revoke email consent by using the "Unsubscribe" link in any email. We will make a commercially reasonable effort to comply within 30 days.

Your Representations

• You are at least 18 years old
• You reside in the United States
• You have not registered on a national or statewide Do Not Call list
• You are the account holder for the contact information provided, or have authorization from the account holder
• The contact information you provided is accurate

3. Information We Collect

Personal Information

We may collect the following categories of personal information through www.kellerwilliamssa.com:

• Contact information (name, email address, phone number, mailing address)
• Demographic information where relevant to real estate services
• Inquiries about properties and real estate services
• Appointment and event registration information
• Feedback about our services
• Other information you voluntarily provide

You are not required to provide any of this information, but if you choose not to, we may not be able to provide the requested service or complete your transaction.

Usage Information

We may automatically collect generic information about your visit, including IP address, browser type and language, operating system and device type, pages visited, links clicked, time spent on pages, and referring and exit pages.

4. How We Collect Information

Cookies

We may use cookies to keep track of your visit and use of www.kellerwilliamssa.com. Cookies are small files saved to your browser's memory. We use them to track visits, analyze usage, store your preferences, and improve your experience. You can modify your browser settings to decline cookies, though doing so may affect website functionality.

Web Analytics

We may use industry-standard analytics services including Google Analytics and Microsoft Clarity to monitor and improve our website. You may opt out of Google Analytics by downloading the Google Analytics opt-out browser add-on.

Third-Party Tracking

We may use Meta Pixel (formerly Facebook Pixel) to better understand our advertising effectiveness. For more information, visit Facebook's Data Policy.

5. How We Use Your Information

• Website Operation: Improving www.kellerwilliamssa.com and making it easier to use
• Account Management: Setting up and managing your user account and processing requests
• Real Estate Services: Connecting you with agents, listings, and relevant property information
• Communications: Informing you of services, properties, and updates you have consented to receive
• Legal Compliance: Meeting our legal and regulatory obligations

6. Disclosure of Your Information

Except as described below, information you provide will not be shared outside of Spenward Development Group LLC and its affiliates without your permission.

Service Providers & Real Estate Partners

We may provide personal information to service providers who assist us in operating our website and delivering services. We may also transfer information to a local real estate broker or agent where you have expressed interest in residential or commercial properties. We require these parties to handle your information in compliance with this Privacy Policy or equivalent standards.

Business Transfers

We reserve the right to transfer your personal information in connection with a merger, sale, or other disposition of all or part of our business and/or assets.

Legal Requirements

We may disclose your information when required by law, subpoena, or court order, or when necessary to protect our rights or the safety of others.

7. Security

We are committed to protecting the security of your personal information. We use technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, or disclosure.

You are responsible for maintaining the security of your username, password, and account information. Please notify us immediately of any unauthorized use of your account at [email protected]. While we use industry-standard security measures, no transmission over the Internet is completely secure.

8. Your Rights & Choices

Reviewing & Correcting Your Information

You may request to review and correct your personal information at any time by contacting us at [email protected].

Deleting Your Information

You may request deletion of your personal information by contacting us directly. Please note that deleting your information may affect our ability to provide certain services to you.

Opting Out

You may opt out of communications or the use of your personal information for purposes incompatible with those for which it was originally collected by contacting us at [email protected].

Do Not Track

Your browser may allow you to transmit a "Do Not Track" signal. As there is no current consensus on what this means in practice, we do not alter our data collection practices in response to such signals.

Children's Privacy

Our website is not intended for children under the age of 13. By using this website, you affirm that you are at least 18 years of age or have parental or legal guardian consent.

Future Changes

We may change this Privacy Policy at any time. Changes will become effective immediately upon posting to www.kellerwilliamssa.com. Your continued use of the website following any changes constitutes your acceptance of those changes.

9. State-Specific Consumer Rights

California Residents

Under California's "Shine the Light" law, California residents may request information about personal data we share with third parties for direct marketing purposes once per calendar year. To make such a request, email [email protected] with "Request for California Privacy Information" in the subject line.

Nevada Residents

Nevada residents may request to be placed on our internal Do Not Call list by contacting us at [email protected].

Governing Law

These terms are governed by the laws of the State of Texas, without regard to principles of conflict of laws, except where federal law applies.