KW Legacy — Global Nav

LEADERSHIP & SUPPORT

REAL LEADERSHIP. REAL SUPPORT.

Present. Accessible. Invested in your growth, every day.

What Sets Us Apart

Everything You Need to Grow Your Business

Ninja Selling Training

Structured training rooted in Ninja Selling principles — building habits, relationships, and a business that lasts.

Agent Leadership Council

Top producers elected by peers who guide the direction and culture of the office — real agents, real decisions.

One on One Coaching

Together we will define your goals, identify your target market, and create a structured path for building consistent income and long-term growth.

KW Technology

Access to Command, KW's industry-leading platform for CRM, marketing, business analytics, and more.

In-Person Accountability

Real growth happens when people show up together. We prioritize presence, connection, and daily accountability.

Boutique by Design

We focus on quality over quantity — a carefully built community of professionals who take the business seriously.

KW Legacy leadership
Leadership & Support

Real Leadership. Real Support.

  • On-site Broker and Operating Partner providing daily guidance and contract expertise
  • On-site Managing Partner and Team Leader providing daily leadership and accountability
  • Questions answered in person — not through a ticketing system or an email chain
  • Leadership that shows up in person, every day — not just during business hours
  • A culture where professionalism and humility still matter
Leadership & Support — KW Legacy
Keller Williams Legacy

Meet the Leadership

Steven Gragg
Steven Gragg
Operating Partner & Broker

Steven brings years of real estate experience and steady leadership to Keller Williams Legacy.

As Operating Partner and Broker, Steven focuses on supporting agents through the technical and legal side of the business. His knowledge of contracts, compliance, and transaction guidance helps agents navigate the details of real estate with clarity and confidence.

Steven is also a strong presence within the office. His approachable style and experience help create the supportive and professional environment that agents appreciate at Legacy.

John Totin
John Totin
Managing Partner & Team Leader

John helps guide the vision and day to day direction of Keller Williams Legacy.

As Managing Partner and Team Leader, John focuses on building an environment where professionals can grow strong businesses while serving their clients well. He works closely with agents through conversations, strategy sessions, and leadership support that help agents strengthen both their business and their mindset.

John believes that when the right habits, the right people, and the right leadership come together, meaningful growth follows.

John Cannon
John Cannon, CCIM
Director of Commercial Real Estate

John Cannon leads the commercial real estate division at Keller Williams Legacy. With decades of experience in the commercial sector and the respected CCIM designation, John brings deep knowledge of investment properties, development opportunities, and commercial transactions.

He heads up the commercial side of the business and works with agents and clients navigating commercial opportunities, providing experienced guidance in a specialized area of real estate.

The Support Staff

The Team Behind the Team

Behind every strong brokerage is a team committed to supporting the professionals inside it. Our staff plays a vital role in delivering the Legacy standard every day.

Real people answer real phones Real problems get solved The process keeps moving forward
Courtney Frasier
Courtney Frasier
Agent Concierge
Courtney works closely with agents to support the systems and tools that keep their business running smoothly. She assists with agent onboarding, agent websites, and technology platforms such as Command, ZipForms, and DocuSign.
Zonia Martinez
Zonia Martinez
Office Concierge
Zonia is the face of the office and helps keep the daily rhythm of the brokerage running smoothly. She answers the phones, supports the leadership team, and assists agents with coordinating open houses and scheduling.
Brendon Salinas
Brendon Salinas
Market Center Administrator (MCA)
Brendon manages the financial and operational systems of the brokerage. He oversees accounting, agent billing, and the financial processes that keep the market center organized and running smoothly.
Joan Serrano
Joan Serrano
Assistant Market Center Administrator (AMCA)
Joan supports the financial and administrative operations of the brokerage alongside the MCA. She assists with billing, accounting processes, and day-to-day administrative functions that help keep the brokerage organized and efficient.
0 Ownership Partners

Invested owners who are present, accessible, and actively working inside the brokerage alongside agents.

0 Associate Leadership Council Members

Agents elected by their peers to help guide the direction and continued growth of the office.

Shared Leadership

KW Legacy Is Supported by a Broader Leadership Structure.

KW Legacy is also supported by a broader leadership structure that includes ownership partners and an Agent Leadership Council.

The brokerage includes 10 ownership partners and an Associate Leadership Council made up of 24 agents, all of whom help guide the direction and continued growth of the office.

This shared leadership structure helps ensure that the voice of agents remains part of the conversation and that decisions continue to reflect the professionals who work here every day.

The People Behind the Brokerage

The People Behind
the Brokerage

What makes KW Legacy special is not just the systems or structure.

It is the people.

When experienced professionals, engaged leadership, and supportive staff work together, the result is an environment where agents can focus on serving people well and building meaningful careers.

That is the environment we work to protect every day.

"When experienced professionals, engaged leadership, and supportive staff work together — the result speaks for itself."

The KW Legacy Standard

What makes KW Legacy special is not just the systems or structure. It is the people.

Experienced professionals. Engaged leadership. Supportive staff. All working together — so agents can focus on what matters most.

That is the environment we work to protect every day.

That is the environment we work to protect every day.

Ready to See It for Yourself?

Meet the Leadership.
Experience the Difference.

The best way to understand what makes KW Legacy different is to walk through the door, meet the people, and see the environment for yourself. We are happy to connect.

No pressure. No obligation.
Confidential conversation
Meet the team in person
1102 E. Sonterra Blvd, Suite 106
San Antonio, TX 78258
Keller Williams Legacy